SHIPPING, DELIVERY, PICKUP & PAYMENT INFORMATION
Last updated: September 4, 2026
RedMillsFarm provides local delivery within our designated delivery zone and free customer pickup at our farm. We do not currently offer international shipping.
Local delivery is available only to addresses located within the delivery zone displayed and accepted during checkout. Our current delivery service primarily covers the designated area around Sta. Catharina, Willemstad, Curaçao.
If the delivery option does not appear after entering your address, your location may be outside our current delivery zone. Please contact us by WhatsApp at +599 9 524 5817 if you would like us to confirm whether delivery is possible.
The minimum product subtotal for local delivery is Cg40.
The subtotal is calculated after discounts and before adding the delivery fee.
Orders below Cg40 are not eligible for delivery, but customers may choose free farm pickup when that option is available at checkout.
The following delivery charges apply:
The applicable delivery charge is calculated automatically and displayed during checkout.
Local deliveries are normally scheduled on:
Customers must select an available delivery date and time slot during checkout. Same-day delivery is not currently available.
Delivery availability may change because of public holidays, severe weather, road conditions, farm operations, product availability, or other circumstances outside our reasonable control.
Customers must provide:
Please ensure that someone is available to receive the order during the selected delivery time.
Our driver may contact the customer by telephone or WhatsApp for directions or to confirm arrival.
If delivery cannot be completed because:
RedMillsFarm may return the order to the farm.
Because the order contains perishable products, an additional delivery charge may apply if another delivery attempt is requested. RedMillsFarm cannot guarantee the quality of products affected by a delay caused by the customer’s unavailability or incorrect information.
Customers may collect their orders free of charge at:
RedMillsFarm
Groot St. Joris 6B11
Willemstad, Curaçao
Pickup is normally available on:
Customers must choose an available pickup date and time during checkout.
Please wait until your order has been confirmed before coming to the farm. Bring your order number or the name used when placing the order.
Orders are prepared according to the selected delivery or pickup date. Fresh products are checked and packed before being released for delivery or pickup.
Product availability may change because of harvest conditions, seasonality, quality, or supplier availability.
If a product becomes unavailable, RedMillsFarm may contact the customer to offer:
We will not replace an unavailable product with a different product without the customer’s approval.
Available payment methods are displayed during checkout and may include:
Customers should select their preferred payment method at checkout.
Customers paying with cash should have the correct amount available whenever possible.
Payment must be completed when the order is delivered or collected unless a different arrangement has been confirmed by RedMillsFarm.
Customers who select bank transfer must follow the payment instructions displayed during checkout or provided in the order-confirmation message.
Please include the order number or customer name as the payment reference.
An order paid by bank transfer may remain awaiting payment until the payment has been received and confirmed. RedMillsFarm may wait for payment confirmation before preparing, releasing, or delivering the order.
After placing an order, the customer should receive an order-confirmation message at the email address provided during checkout.
The confirmation shows the order number, products, prices, selected delivery or pickup method, and payment status.
Customers should check the confirmation carefully and contact RedMillsFarm promptly if any information is incorrect.
Customers should inspect their products as soon as the order is delivered or collected.
If a product is missing, incorrect, damaged, or not of acceptable quality, please contact us as soon as reasonably possible, preferably within 24 hours. Include the order number, a description of the problem, and clear photographs when applicable.
Fresh products must be stored appropriately after delivery or pickup.
The selected delivery or pickup time is an expected service window and not an exact appointment.
We will make reasonable efforts to fulfill the order within the selected period. If there is a significant delay or a problem fulfilling the order, we will try to contact the customer using the information supplied with the order.
For questions about delivery, pickup, payments, or an existing order, contact:
RedMillsFarm
Groot St. Joris 6B11
Willemstad, Curaçao
Phone/WhatsApp: +599 9 524 5817
Email: agropestcur@hotmail.com
GRATIS BEZORGING VANAF Cg75 • BEZORGING OP DINSDAG EN VRIJDAG, 14.00–18.00 UUR